RETURNS: We will accept returns if the item is in original condition or there is a manufacturer defect. If you would like to process a return please email - info@pillboxbatco.com Note: Returns: We do not accept returns on custom engraved bats except for manufacturer defect. SHIPPING: We make most of our bats to order. This usually takes 1-2 weeks from time of order. All in-stock items will ship within 2 days. We ship via USPS Priority Mail. Tracking will be provided via email once your order ships.