Warranty
We offer a 30-day warranty on all products.
This covers normal wear and tear and manufacturer defects.
What does this cover for player bats?
-This covers normal wear and tear on all player bats. If you break it under normal circumstances or you receive the bat with a defect reach out to us within 30 days and we'll replace the bat. We may ask that you return the purchased bat to us before proceeding, but we will provide a shipping label under those circumstances.
Note: Wood bats break. It's just the nature of wood. We choose hand-split lumber from the top supplier in the game to ensure top of the line quality in all of our bats. But taking a high and tight one off the handle or chipping off the end of the barrel can break the best of them.
Wondering if your bat is an art bat or a player bat? You can find this listed in the product description on the product page for each bat.
What does this cover for art bats?
In the case of an art bat please inspect the bat when it arrives for defects. Let us know of any issues within 30 days and we'll swap out for a new one. We may ask that you return the purchased bat to us before proceeding, but we will provide a shipping label under those circumstances.
Note: Art bats aren't put through the rigors of fastballs or being thrown around the dugout, but they still are exposed to the elements. To ensure the longest life possible on your bat be mindful that elements such as sun, temperature, gravity and moisture will affect the life of a bat. Wood can warp in moisture or with gravity over time. It can also fade or darken being left in the sun. So be mindful of where you display your prized art bat.
Wondering if your bat is an art bat or a player bat? You can find this listed in the product description on the product page for each bat.
Reach out with any issues or to request a return or exchange - info@pillboxbatco.com